Skip to content
Dueline
Menu
HelpSettings

Settings

Settings apply to every space on the site. Only Jira admins can change them, from Jira settings › Apps › Dueline settings; they are saved with Save. Nothing is flagged as wrong until you change something or press Save.

Dueline settings: the “Where Dueline shows up” card first, then GDPR, NIS2, DORA and CRA switched on, each with its hint under it; the country of the main establishment, Denmark; the DORA weekend rule and the NIS2 trust service provider switches off, and the financial sector not picked; the Reminders section with “Remind the response team” on; the response team’s people and groups pickers, empty; a Save button and the line “Inside Jira. No servers. It writes only its own reminders.” with a Privacy policy link.
Dueline settings

Rules that apply to you

Switch on GDPR, NIS2, DORA or CRA. Only these are asked when a work item is qualified, and at least one must be on. Each says who it covers, such as “financial entities” for DORA. The assessment is yours: switch on what applies to your organisation.

Main establishment

The country of your main establishment, from the EU and EEA countries. It sets the time zone a weekend is read in and where a month is counted, and picks the authority each report goes to (Where to file). DORA needs it.

Your financial sector

Shown while DORA is on: banks, investment firms, insurers or payment institutions. It picks the authority DORA reports go to. Leave it empty and every DORA authority of your country is listed.

DORA weekend rule

Tick this if you are a credit institution, central counterparty, trading venue or NIS2 entity. Then the rule does not move the initial and intermediate reports off a weekend (Delegated Regulation 2025/301, Art. 5(5)).

NIS2 trust service providers

Tick this if you are a trust service provider. Then the incident notification is due within 24 hours, not 72 (Art. 23(4)).

Reminders

Remind the response team is on by default. With it on, Dueline comments on a work item when a report’s time is a quarter left and when it has passed. What the comment says and who it mentions is in Reminders.

Response team

The people and groups who may qualify a work item and record reports. See The response team.

When a setting changes

Deadlines are worked out each time a work item is shown, from the times stored and the settings as they are now. A corrected country or weekend rule therefore corrects the clocks of work items already qualified.

Until an admin has saved settings, the panel says Dueline is not set up and offers Open Dueline settings.