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HelpLog a bug against a release

Log a bug against a release

Lesson 2 of 4

A deployment failed when a failure points at it. A failure is a work item of a failure type, a Bug by default, that names the release under Affects versions, or that links to a work item of the release. This lesson logs one against Checkout 1.6 and records the release that fixes it.

Log the bug

  1. Create the bug in your space, CHK. Press Create, pick the work type Bug, and give it a summary, here “Checkout times out on card retry”.

  2. In Details, set Affects versions to the release it was found in, here Checkout 1.6. The bug now points at that release.

  3. Or link it instead. Press the plus button under the title, pick Link work item, and search for a work item of the release by its key, here CHK-31. Any link type counts, so relates to works. Changeline reads the link either way.

Record the fix

  1. When the fix ships, set the bug’s Fix versions to the release that ships it, here Checkout 1.7. Changeline reads that release as the recovery: the failure’s creation to the release that ships its fix.

  2. A bug with no fix version recovers when it reaches Done.

If you don’t see it

If Affects versions is not in Details, the space’s screen does not hold the field. A space admin adds it under the space’s settings. Without it, use the link.

If the work type is not Bug, Changeline counts it only when a Jira admin names it as a failure type in Settings. Every work type whose name contains Incident counts by default.

What you have now

A bug that points at Checkout 1.6, and a fix that ships in 1.7. Changeline counts Checkout 1.6 as a failed deployment, and the bug’s time to recovery on the Recovery tab. Next you make lead time start at the branch.